Yampa Raises €3M in Seed Funding to Advance Autonomous AI Agents for Customer Service
Yampa combines advanced AI technology with deep expertise in customer service to deliver exceptional, cost-efficient solutions for businesses.
Company Name: Yampa
Location: Paris, France
Industry: AI-Powered Customer Service
Funding Details:
Amount: €3M (Seed)
Investors: Partech (Lead), Arthur Waller (Co-founder of Pennylane), Guillaume Desloges (Co-founder of Alma), and business process outsourcing (BPO) experts
Purpose of Investment:
The funds will accelerate the deployment of Yampa’s technology to help businesses enhance customer service quality while optimizing operational budgets.
Leadership:
Founders: Marin Huet (ex-Head of Data Alma), Baptiste Saintot (ex-Head of Al Alma), Patrice Mazoyer (ex-CEO of Konecta FSM)
Product:
Yampa develops native, multichannel AI agents designed for customer service, providing:
- 24/7 Availability: Managing end-to-end processes on calls, emails, and chatbots.
- Natural Interactions: Engaging with customers in all common languages with contextual understanding.
- Autonomous Issue Resolution: Analyzing requests, gathering information, and resolving issues independently.
- Escalation Support: Seamlessly transferring complex situations to human customer service teams.
About the Company:
Yampa combines advanced AI technology with deep expertise in customer service to deliver exceptional, cost-efficient solutions for businesses. Its AI agents improve customer experiences while reducing operational overhead, empowering organizations to scale their service capabilities effectively.
With its fresh funding, Yampa is poised to revolutionize customer service by deploying cutting-edge AI agents across diverse industries and communication channels.
