SuperOps Raises $25M Series C to Expand AI-Driven IT Operations Platform

SuperOps is on a mission to redefine IT operations with AI-driven automation that helps MSPs and IT teams scale efficiently.

SuperOps Raises $25M Series C to Expand AI-Driven IT Operations Platform
Source: SuperOps

Company Name: SuperOps
Location: Dallas, TX
Industry: IT

Funding Details

  • Amount: $25M (Series C, bringing total funding to $54.4M)
  • Investors:
    • Lead: March Capital
    • Participants: Addition, Z47 (existing investors)

Purpose of Investment

  • Expand AI research and development to enhance product capabilities.
  • Scale offerings for mid-market and enterprise MSPs.
  • Extend global reach to support IT service providers worldwide.

Leadership

  • Founders: Arvind Parthiban, Jayakumar Karumbasalam

Product

SuperOps is an AI-driven SaaS platform designed to transform IT operations for Managed Service Providers (MSPs) and internal IT teams. The platform unifies Professional Services Automation (PSA) and Remote Monitoring & Management (RMM) to streamline operations, improve service delivery, and support business growth.

Key Features

  • Unified PSA-RMM Platform: Simplifies IT management by consolidating critical tools into a single interface.
  • AI-Powered Automation: Automates routine workflows, enhances productivity, and reduces operational overhead.
  • Monica - AI Guide: Launched in 2024, Monica analyzes MSP datasets to deliver personalized insights, automate processes, and accelerate decision-making.

About the Company

SuperOps is on a mission to redefine IT operations with AI-driven automation that helps MSPs and IT teams scale efficiently. By offering a unified platform for IT management, SuperOps empowers businesses to optimize workflows, improve service quality, and drive growth in an increasingly complex IT landscape.

Future Plans

With this funding, SuperOps will accelerate AI research, enhance its platform for enterprise MSPs, and expand globally, helping more IT teams unlock the potential of AI-driven operations.