Lorikeet Raises $9M to Expand AI-Driven Customer Experience Technology
Lorikeet is revolutionizing AI-driven customer experience by blending advanced workflow automation with intelligent conversation models.
Company Name: Lorikeet
Location: Sydney, Australia
Industry: Customer Experience
Funding Details
- Amount: $9M
- Investors:
- Lead: Blackbird
- Participants: Square Peg, Skip Capital (existing investors)
Purpose of Investment
- Enhance intelligent graph technology to improve AI-driven workflow orchestration.
- Expand enterprise capabilities for large-scale adoption.
- Accelerate go-to-market initiatives across industries including:
- Healthcare
- Financial Services
- Technology
Leadership
- CEO: Steve Hind
Product
Lorikeet provides proprietary intelligent graph technology that enables AI agents to handle complex, multi-conditional customer interactions with high precision.
Key Features
- AI-Driven Workflow Orchestration: Manages complex customer service workflows, from secure credit card replacements to medical triage and cryptocurrency transaction verification.
- High-Quality Customer Interactions: AI agents can engage in highly regulated and sensitive topics while ensuring compliance.
- Error Prevention: Distinctive capability to recognize what they don’t know, avoiding incorrect responses.
About the Company
Lorikeet is revolutionizing AI-driven customer experience by blending advanced workflow automation with intelligent conversation models. Its technology helps businesses reduce operational friction, improve accuracy in customer interactions, and streamline service delivery in regulated industries.
Future Plans
With this funding, Lorikeet will refine its AI technology, expand enterprise adoption, and scale its customer experience solutions across multiple industries worldwide.
