Listen Labs Raises $27M Seed and Series A to Revolutionize Customer Research with AI

Listen Labs transforms customer research by making it fast, scalable, and AI-driven.

Listen Labs Raises $27M Seed and Series A to Revolutionize Customer Research with AI
Source: Listen Labs

Company Name: Listen Labs
Location: San Francisco, CA
Industry: AI-Powered Customer Research

Funding Details:

  • Amount: $27M (Seed and Series A)
  • Investors:
    • Lead: Sequoia Capital (both rounds)

Purpose of Investment:

  • Expand operations
  • Grow business reach
  • Accelerate product development

Leadership:

  • Co-Founders: Florian Juengermann, Alfred Wahlforss

Product:
Listen Labs provides an AI-powered customer research platform that automates voice-based customer interviews and delivers actionable insights. Businesses simply share their key questions, and the platform handles everything—from designing interviews and recruiting participants to analyzing responses and producing reports.

Key Features:

  • AI-driven interview design, participant recruitment, and analysis
  • Access to millions of pre-qualified interviewees across demographics and geographies
  • Delivers insights within hours, including highlight reels, themes, and ready-to-share PowerPoint presentations

About Company:
Listen Labs transforms customer research by making it fast, scalable, and AI-driven. Trusted by Google, Microsoft, SKIMS, Nestlé, and hundreds of enterprises, the platform enables companies to test products, messaging, ads, and user experiences more efficiently. With AI managing the entire process, Listen Labs helps businesses unlock critical insights in record time, empowering better decision-making across industries.

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