Infinitus Systems Raises $51.5M in Series C Funding to Automate Healthcare Phone Calls
Infinitus Systems is transforming the healthcare experience by using AI to automate manual processes.
Company Name: Infinitus Systems, Inc.
Location: San Francisco, CA
Sector: AI-powered Healthcare Operations Automation
Funding Details: Raised $51.5M in Series C financing, bringing the total funding raised to $102.9M. Investors include Andreessen Horowitz, Memorial Hermann Health System, Kleiner Perkins, Coatue, and GV (Google Ventures). Scott Kupor, managing partner at Andreessen Horowitz, joined the Infinitus board.
Purpose of Investment:
The funds will be used to accelerate the development of Infinitus's AI-driven healthcare platform, expanding its capabilities to streamline healthcare operations.
Product and Innovation:
Infinitus Systems, led by CEO Ankit Jain and CTO Shyam Rajagopalan, automates one of the most time-consuming tasks in healthcare: manual phone calls. The company’s AI-powered platform enables healthcare payors, providers, and drug manufacturers to eliminate inefficiencies in back-office operations by automating phone call conversations that traditionally require human intervention. This automation reduces delays in access to treatment and alleviates employee burnout caused by tedious administrative tasks.
FastTrack:
Infinitus recently launched FastTrack, an AI copilot designed for healthcare call centers. FastTrack automates phone interactions with payors by navigating complex IVR systems, bypassing long hold times, and transferring calls to agents only when a live payor representative answers. Powered by Infinitus's extensive healthcare knowledge graph, gathered from over 4 million calls, FastTrack reduces turnaround time for tasks such as claims processing, prior authorizations, and benefit verifications.
About the Company:
Infinitus Systems is transforming the healthcare experience by using AI to automate manual processes. The platform is specifically built to address inefficiencies in healthcare operations, allowing organizations to focus on patient care and improving overall productivity across the industry.
