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INFI USA Raises $12M Series A to Expand AI-Driven Self-Service Platform

INFI USA is redefining service models for the retail and hospitality industries through AI-powered self-service solutions.

INFI USA Raises $12M Series A to Expand AI-Driven Self-Service Platform
Source: INFI

Company Name: INFI USA
Location: Chicago, IL
Industry: Retail & Hospitality

Funding Details

  • Amount: $12M (Series A)
  • Investor: MK Capital (Lead)

Purpose of Investment

  • Accelerate technological innovation and research & development.
  • Expand the team by recruiting top talent.
  • Broaden market reach and strengthen presence across the U.S.
  • Deepen integrations with leading technology partners, including Stripe, Revel, NCR, Lightspeed, Square, Toast, and Oracle.

Leadership

  • CEO: Lucas Liu

Product

INFI USA offers an AI-driven self-service platform designed to optimize customer experiences across kiosks, tablets, and smartphones, enhancing operational efficiency for businesses of all sizes.

Key Features

  • AI-Powered Self-Service: Automates operations to improve efficiency and reduce wait times.
  • Multi-Device Support: Seamlessly integrates across kiosks, tablets, and mobile devices.
  • Flexible for Businesses: Scalable for local cafes, national restaurant chains, and diverse retail environments.
  • Tech Integrations: Works with top industry platforms like Stripe, Square, Toast, and Oracle.

Market Adoption & Growth

INFI USA has experienced significant growth over the past year, expanding its partnerships with prominent brands, including:

  • Cilantro Taco Grill
  • PJ’s Coffee
  • Qargo Coffee
  • Randy’s Donuts
  • Wafels and Dinges

Its platform is now active in all 50 states, showcasing its versatility and appeal across diverse markets.

About the Company

INFI USA is redefining service models for the retail and hospitality industries through AI-powered self-service solutions. By automating operations and enhancing customer interactions, INFI USA helps businesses improve efficiency, reduce costs, and deliver exceptional customer experiences.

Future Plans

With this funding, INFI USA will accelerate product development, deepen integrations with key technology partners, expand its team, and continue its growth trajectory across new markets nationwide.

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