Enterpret Raises $20.8M in Series A Funding to Scale AI-Enabled Customer Feedback Intelligence Platform
Enterpret’s platform empowers product development and customer experience (CX) teams to make data-driven decisions by analyzing large volumes of customer feedback.
Company Name: Enterpret
Location: San Francisco, CA
Industry: AI-Enabled Customer Feedback Intelligence
Funding Details:
Enterpret raised $20.8M in Series A funding, led by Canaan Partners, with participation from:
- Kleiner Perkins
- Peak XV Partners (fka Sequoia Capital India)
- Wing Ventures
- Recall Capital
- Angel investors including:
- Lauryn Motamedi (Head of Product Growth, Notion)
- Elena Verna (VP of Growth and Data, Dropbox)
- Nan Yu (Head of Product, Linear)
- Andrew Berman (Director of AI, Zapier)
As part of the round, Rayfe Gaspar-Asaoka, partner at Canaan Partners, has joined the board.
Purpose of Investment:
The funds will be used to:
- Scale operations.
- Deploy no-code AI agents to bridge gaps between product, marketing, and sales teams.
- Enable rich feedback collection and analysis for enhanced customer insights.
Leadership:
- Varun Sharma, Co-Founder
- Arnav Sharma, Co-Founder
Product:
Enterpret provides an AI-enabled platform that unifies and analyzes unstructured customer feedback across multiple channels. Key capabilities include:
- Sentiment and Issue Analysis: Adaptive AI models extract themes, sentiment, and underlying issues to uncover key patterns.
- No-Code AI Agents: Helps businesses collect and leverage actionable feedback to align product development, marketing, and sales strategies.
- Actionable Insights: Improves customer satisfaction by helping teams identify and address feedback efficiently.
About the Company:
Enterpret’s platform empowers product development and customer experience (CX) teams to make data-driven decisions by analyzing large volumes of customer feedback. Its customers include Monday.com, Canva, Notion, Loom (Atlassian), The Browser Company, Hootsuite, Nextdoor, Strava, Linear, and Vimeo.
