DevRev Raises $100M in Series A Funding for AI-Native Platform
DevRev is setting new standards in enterprise operations by seamlessly combining customer support with development activities, fostering both efficiency and innovation in the software development sector.
Company Name: DevRev
Location: Palo Alto, CA
Sector: AI, Software Development
Funding Details: Raised $100 million in Series A funding at a valuation of $1.1 billion. The round was led by Khosla Ventures, Mayfield Fund, and Dheeraj Pandey’s family office, Param Hansa Values, with participation from accelerators and family offices of tech CEOs and VCs.
Purpose of Investment: To expand operations and enhance development efforts.
Leadership: Co-founded by Dheeraj Pandey and Manoj Agarwal, DevRev is pioneering the integration of customer support with product development through its innovative AgentOS platform.
Product and Innovation: DevRev offers an AI-native platform known as AgentOS that revolutionizes enterprise operations by:
- Migrating data from legacy systems into an extensible customer and product graph.
- Powering search, analytics, and workflows to streamline processes.
- Facilitating AI-native apps for customer service, product management, and software engineering.
Company Growth: DevRev's platform transforms the experiences of customer service staff, support engineers, product managers, and software developers by leveraging both structured and unstructured data, such as customer conversations and session analytics. Its platform, which requires minimal coding, competes with and can replace major industry solutions like Zendesk, Salesforce Service Cloud, Intercom, and Atlassian Jira. DevRev has successfully onboarded several G500 companies and SaaS unicorns as clients.
About the Company: DevRev is setting new standards in enterprise operations by seamlessly combining customer support with development activities, fostering both efficiency and innovation in the software development sector.