CommBox Secures $15M Investment to Expand AI-Powered Customer Experience Platform Globally
CommBox is a leader in AI-powered customer interaction, aiming to help organizations deliver superior experiences while reducing compliance risks and preventing security breaches.
Company Name: CommBox
Location: Glil-Yam, Hasharon, Israel
Industry: Customer Experience & AI Solutions
Funding Details:
The company received a $15M investment from PSG Equity to fuel its growth in North America and Europe and further enhance its AI-driven capabilities.
Purpose of Investment:
The funds will support global expansion and the development of advanced AI-based customer experience solutions, enabling organizations to resolve complex customer inquiries securely and efficiently.
Leadership:
Led by CEO Dvir Hoffman, CommBox delivers enterprise-grade customer experience solutions to global businesses, leveraging AI-powered tools for efficiency and security.
Product:
CommBox offers an omnichannel AI-powered customer experience platform that addresses complex inquiries requiring secure system access and personalization while adhering to compliance standards. Key features include:
- Compliance Adherence: Fully compliant with SOC2, ISO, PCI, and GDPR regulations.
- Data Protection: Incorporates encryption and guardrails for data storage and model training to safeguard sensitive information.
- Rapid Deployment: Allows brands to quickly implement secure, AI-powered communication tools.
About the Company:
CommBox is a leader in AI-powered customer interaction, aiming to help organizations deliver superior experiences while reducing compliance risks and preventing security breaches. Its technology ensures scalability, security, and efficiency, making it a trusted partner for enterprises worldwide.
